Job Description

About the job Customer Care Representative (100% Work From Home)


Customer Service Rep / Fully Remote - Anywhere in U.S./ Great Pay / Unlimited PTO / Medical-Dental-Vision Insurance available day one / 401(k) plan -


As a Customer Care Representative you'll...Use strong customer empathy to inspire nonprofits and build long-lasting relationships;


Answer questions from a wide-range of nonprofits about Classy products and services;


Build the brand of a fast-growing start-up through professional and timely communication;


Solve complex customer problems FAST by collaborating across Classy teams;


Become an expert on a state-of-the-art SaaS solution and how nonprofits use it to fundraise;


Work as part of a team to deliver shared goals while also thriving autonomously;

Improve processes, systems and customer interactions;


Serve as the voice of the customersby passing along critical insights to the product team

Hiring Fast >> .Estimated Salary: $20 to $28 per hour based on qualifications

Job Tags

Hourly pay, Remote work

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